AI Set To Clear 7,000 Pending Company Registrations — CAC

By Micheal Chukwuebuka

The Corporate Affairs Commission (CAC) has announced plans to deploy an Artificial Intelligence (AI) agent to clear the backlog of 7,000 pending company registration applications.

Registrar-General of the Commission, Hussaini Magaji, disclosed this on Monday at a stakeholders’ forum in Kano.

In a statement released on Tuesday via the CAC’s official social media page, Magaji said the AI system represents a “complete overhaul” of the existing Company Registration Portal, launched in June.

He explained that the upgraded portal is designed to enhance compliance, registry operations, and customer service delivery by ensuring faster turnaround times and greater accuracy.

“In a bid to tackle the backlog of 7,000 registration applications, the CAC Boss said an AI agent was in the pipeline to handle requests across compliance, registry, and customer service with speed and accuracy,” the statement read.

Magaji highlighted some of the portal’s new features, including instant name approvals and automatic suggestions when preferred business names are unavailable.

According to him, “name reservation under the new system is now as simple as opening an email account,” adding that the AI technology would enable “seamless suggestions and approvals in real time.”

He acknowledged that some customers were currently experiencing delays but attributed the challenge to the unexpectedly high number of applications being processed.

To further ease the pressure, the Registrar said the AI system is also being programmed to manage daily correspondence.

“In a bid to address the barrage of calls and no fewer than 3,000 emails per day, the Registrar-General said the Commission opted for an AI solution with the capacity to read 3,000 emails within a minute, comprehend the messages, identify duplicate requests, and reroute them to the appropriate units for instant response,” the statement added.